Faq Page

Telehealth

Telehealth (Online Counseling)

Therapath Family Counseling, P.C. provides secure, HIPPA compliant telehealth services online. These mental health services include individual, child/adolescent and family therapy options through the use and ease of the counseling portal, Simple Practice. These services are conveniently made available through the online scheduling platform and from the comfort of your own home, making convenience paramount and efficiency of time a plus!

Tell me more about telehealth services…

Telehealth is a mode of delivering health care services, including psychotherapy, via communication technologies (e.g. Internet or phone) to facilitate diagnosis, consultation, treatment, education, care management, and self-management of a patient’s health care.

Telehealth internet services are provided in a confidential/secure format using a virtual network. Therapath Family Counseling, P.C. uses the counseling portal, Simple Practice and when an appointment is made, you click on a link to join a scheduled appointment to have a confidential consultation or session.

What are the advantages of Telehealth services?

The ease of meeting in a confidential setting from your own home, where you don’t have to travel to an office to meet or make arrangements for child care.

The ease of meeting during a lunch break at work, just finding a confidential space to make it happen and not having to travel to an additional office location.

Saving money on child care, transportation and not to mention additional headaches of scheduling arrangements!

Being able to meet in the comfort of your own environment.

Financial FAQs

Initial Consultation is Free

There is no fee for the Initial Consultation. This is an opportunity to hear what you are looking for from counseling and to see if we are a good fit. If we are a good fit, we will discuss fees for services at this time.

Payment

Fees are payable at the time that services are rendered. Payment is accepted in the form of debit card or credit card. It is our goal to maximize your session time. Therefore, if you are paying for a session via a debit card, or credit card, please let us know ahead of time so we can collect and/or provide the necessary information.

Do you offer sliding scale fees or low cost therapy services?

Our Therapist, Tabitha Baldwin is also a provider for another practice called Headway, and she is paneled with several insurance providers through this company. You are welcome to ask for this option.

You can also find Tabitha on Headway at: Headway.co

A receipt, or “Superbill” for services is able to be provided so that you can seek to be reimbursed for services provided by your insurance provider.

Additionally, if you do not have insurance and are not able to afford rates as discussed during your free initial consultation we recommend https://openpathcollective.org to find a therapist that would be able to provide what you may be looking for.

Good Faith Estimate Notice

You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services.

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services.

You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service.

If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.

Length of Treatment

The length of your treatment and the timing of the eventual termination of your treatment depend on your clinical needs, the specifics of your treatment plan, and the progress you make towards achieving your treatment goals.

We believe people are resilient and are the true experts of their lives. We are here to help people feel restored, and reconnected to what and who matters to them.

Cancellations

To cancel or reschedule an appointment, please notify Therapath Family Counseling, P.C. at least 24 hours in advance of your appointment. If you do not provide at least 24 hours’ notice of a cancellation, you will be charged $ 75.00 for the missed session.

If you are going to be seeking insurance reimbursement (through a Superbill), please be aware that your insurance company will not pay for missed or canceled sessions. Accordingly, you will be responsible for covering the cost of missed sessions and sessions canceled within 24 hours of the scheduled session.

If you no show or cancel sessions 3 consecutive times or do not reschedule another session within a month of a cancellation or no show, we will assume that you are no longer interested in care and will discharge you from services.

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